Shipping & Returns
Shipping Information (United States Orders)
Orders are pulled Monday-Friday, 8am-3pm. A call will be made when order is ready for pickup. Orders will not be pulled over the weekend, you may want to call if you need it at that time.
- In-stock merchandise will normally arrive in 3-6 business days after the order is received. Orders are shipped via FedEX or USPS (only if a PO Box is given).
- Please give a street address if possible.
- Larger items may have additional shipping which is stated in the description.
- Cost: 0-$24.99=$5.95, $25-$49.99=$7.95, $50 and over is FREE. Remember, extra shipping may be added due to larger items.
2nd Day Shipping:
- In-stock merchandise orders placed before 12pm (Monday-Friday) will be sent 2nd Day and will be delivered in two business days.
- Street address is required and larger items may have additional shipping which is stated in description.
- Cost: 0-$24.99=$14.95, $25-$49.99=$16.95, $50-$100=$9.95, $100-$200=$10.95, $200-$300=$11.95, $300-$400=$12.95, $400-$500=$13.95
- Remember, extra shipping may be added due to larger items.
- In-stock merchandise orders placed before 12pm (Monday-Friday) will be sent Overnight and will be delivered the next business day.
- Additional cost determined by weight and destination of package (you may call if you would like this amount). Street address required and larger items may have additional shipping which is stated in description.
- Overnight and 2nd Day orders placed after 12pm will go out the following day unless a verbal or email confirmation has been made.
- Business days do not include weekends or holidays.
- Shipping time on in-stock items only, no additional shipping on backorder items.
- Some larger and heavier items such as diploma frames, lamps or bean bag chairs (to name a few) will have an additional shipping charge.
- Store customer service for order questions is available Monday-Friday, 9am-3pm EST.
- Using your email, FedEx will send you a confirmation of shipment and a tracking number. Please call us at 814.238.2252 (9am-3pm EST) for shipping to Canada or out of the Continental United States in reference to shipping cost and delivery.
McLanahan's Penn State Room
414 E. College Ave.
State College PA 16801
Include with return:
Download Return/Exchange form here
- Copy of return/exchange form below.
- Copy of the receipt or packing slip, noted with name, address, daytime phone, order number (if applicable) and a brief description of what you would like us to do (refund/exchange).
- There is a $5.95 exchange fee for return shipping to you, the customer. Please send payment via check, money order or daytime phone number, for credit card information, with return form. Return shipping is non-refundable.